Analytics with Your Service

Differentiate Your Offerings with Real-Time Visibility for Clients via PlexTrac

Security service providers are faced with two major challenges when differentiating and growing their business: providing value that retains clients and supports upsell and demonstrating that value to clients through improved security posture. Enabling clients to view and interact with all of their current and historical data and actively monitor and track progress is a major differentiator in accomplishing these goals. PlexTrac delivers this access via an interactive client portal to view data, pentests, continuous testing, assessments, and vulnerability scanning in one space. Giving clients direct access to usable data wins deals, enables providers to expand services, and increases client retention.

Ready to see how PlexTrac can supercharge your service provider business?

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Provide Robust Analytics and Visualizations Dynamically with PlexTrac

Dynamic findings and analytics delivery increases the value of deliverables and makes the results more actionable so clients can make and see real progress.

Problem

PlexTrac Solution

Problem:

Service providers need to deliver greater value to clients and differentiate their service offerings from others in a highly competitive market.

PlexTrac Solution:

PlexTrac enables providers to give clients detailed, stored analytics as part of their service offering, from pentests, assessments, or a combination of integrations.

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Problem:

Service providers need to grow existing customer accounts by selling adjacent services.

PlexTrac Solution:

PlexTrac helps providers sell other services to existing clients, increasing revenue growth and customer lifetime value. Storing all of a client’s engagement data in one space incentivizes them to use one provider for multiple services.

Problem:

Showing the value of recurring services such as continuous pentesting or scanning as a service is a challenge if the client can’t easily consume and compare the data. Selling recurring services is a big win for providers because it drives consistent, additional revenue.

PlexTrac Solution:

PlexTrac’s web-based portal, where clients log in and view all historical data from continuous pentesting or scanning, incentivizes them to transition to continuous validation. Providers rely on PlexTrac to manage this data so they can realize measurable ROI while increasing client satisfaction and retention.

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“
We offer clients free access to the PlexTrac client facing portal if they subscribe to a recurring service so it’s generated more revenue and stickier clients because the instant access to information is so valuable to clients.”

“
We were selected from a group of other vendors to provide annual penetration testing services for a business management company with over 30 owned brands. The deciding factor was the fact that we could provide continuous visibility of all their assessments with PlexTrac. Without it, this level of tracking and insight would be almost impossible.”

“
We see Plextrac as a part of our strategy to move quicker and be proactive. Our analytics were really manual: red team would make a report, it would have to go into an Excel tracker, and someone would manually push those analytics to our reporting – all sounds very basic, but it’s actually pretty painful for us. Now we have a real-time view of what we need to focus on, and I have an easy way of showing senior leadership.”

– Verified PlexTrac Customer