Findings Delivery and Validation

Give Clients Full Visibility into Remediation Progress with PlexTrac

For service providers, delivering findings and validation to clients remains an inefficient, manual process. Too often, findings are presented in a static format, communications about them require context shifting to various tools, and validation of remediation efforts can be nearly impossible to track. Solve the issues caused by manual processes with PlexTrac and you’ll expedite remediation tracking, ensure SLAs are met, and demonstrate ROI to clients.

Ready to see how PlexTrac can supercharge your service provider business?

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Stand Out from the Service Provider Crowd with PlexTrac

PlexTrac enables service providers to streamline findings delivery and validation in a centralized platform making it easier to communicate, share data, and track remediation. Clients gain full visibility into project progress, which eliminates common problems related to inefficient remediation, ineffective communications, and inconsistent results.

Problem

PlexTrac Solution

Problem:

Differentiating products and services to increase revenue and business growth.

PlexTrac Solution:

PlexTrac gives clients instant access to information, retention of historical data, and an effective way to collaborate on remediation.

SEE CLIENT PORTAL

Problem:

If the service provider is doing the remediation: Inefficient and manual communication processes result in higher MTTR, delayed SLAs, and a poor client experience.

PlexTrac Solution:

For service providers that do the remediation: PlexTrac centralizes client communication to drive faster MTTR, ensure SLAs are met, and provide a rich client experience.

SEE INTEGRATIONS

Problem:

If the client is doing the remediation: A static PDF report or spreadsheet is an inefficient starting point for the client to begin remediation once the engagement is complete. This, and other inefficiencies, slow down MTTR.

PlexTrac Solution:

For the client that does the remediation: The PlexTrac client portal provides an interactive platform through which the report can be digested and remediation progress tracked.

SEE CLIENT PORTAL

Problem:

Without a method to track progress over time, it’s difficult to demonstrate ROI from services.

PlexTrac Solution:

PlexTrac captures historical data to enable comparison and track progress over time and across engagements with a client.

SEE ANALYTICS

Problem:

Inefficient manual retesting workflows result in longer retesting times and difficulty tracking validation efforts.

PlexTrac Solution:

PlexTrac streamlines the retesting workflow with status updates and automated notifications that eliminate inefficient communications.

SEE REPORTS

“
Using PlexTrac as a client-facing portal gives us the ability to present the results to the client and saves us a ton of time when doing reporting and keeps things consistent. We are able to better streamline communication with our client through the portal by commenting on results and being able to reference specific findings without communications getting lost in emails.”

“
PlexTrac has helped me create better pentest reports with greater speed. I love that I can create my own custom database of findings and insert them quickly into any report. My clients appreciate having a Web-based portal to work on findings together. Executives especially like PlexTrac’s ability to measure remediation efforts over time.”

“
We offer clients free access to the PlexTrac client-facing portal if they subscribe to a recurring service, so it’s generated more revenue and stickier clients because the instant access to information is so valuable.”