PlexTrac for Service Providers
Scale your service delivery with a single platform that accelerates pentest reporting, prioritizes remediation, and continuously manages threat exposure to help your clients stay ahead of evolving threats.
Why MSSPs Choose PlexTrac
Invite customers into your own white-labeled portal
Stand out in a crowded market with a white-labeled customer portal. Transform the customer experience by delivering results through a collaborative, web-based portal that enables actionability, tracks real-time progress, and stores historical analytics.
Cut pentest reporting time by up to 75%
Scale pentesting services with your existing headcount by leveraging AI, reusable content, repeatable test plans that map to frameworks, automated workflows, and more. Ensure consistent, high quality results regardless of who is doing the testing.
Expand into threat exposure management services
Deliver risk-based exposure management services to stay ahead of emerging threats. Expand into ongoing services like continuous scanning, validation and PTaaS. Configure contextual risk-scoring equations to prioritize remediation, identify high-impact exposures, and ultimately demonstrate risk reduction.
Automate workflows to scale and drive revenue
Leverage automation, streamline workflows, and integrate existing toolsets to maximize efficiency and scale services. Drive revenue by demonstrating the value of continuous services and convert one-time engagements into annual contracts.
Deliver higher client value to improve retention
Strengthen client collaboration, integrate into customer ecosystems with automated workflows, and ingest data from their toolsets with PlexTrac as the hub for centralized data management. Deliver recurring services and incentivize cross-purchasing with access to all historical data.
Add New Revenue Streams by Expanding Services
Ingest and deduplicate automated scan data into PlexTrac on a continuous basis via a wide range of integrations. Consolidate with your manual test data and leverage workflow automation to mobilize and track remediation, communicate findings in real-time, collaborate with clients, and close the loop on continuous validation.
See what other leading MSSPs say about PlexTrac
Centralize data management and connect your existing tech stack
Frequently Asked Questions
PlexTrac streamlines and automates the entire pentest reporting lifecycle—from scoping and documentation to reporting and client delivery—helping you complete engagements faster and deliver higher-quality results. Easily scope, schedule, and manage inbound customer requests for new engagements from within PlexTrac. Increase efficiency and drive consistency across reports regardless of who is doing the testing by leveraging features such as real-time logging of findings, AI, reusable content, QA workflows with real-time collaboration, repeatable step-by-step test plans, customizable templates for automated report generation, and more. Turn static reports into interactive remediation trackers delivered through a dynamic, white-labeled portal with access to all historical results to add value to your service.
PlexTrac is built to accommodate data discovered during manual testing while also ingesting and deduplicating data from a wide range of integrations, such as Tenable, Qualys, and Rapid7. These integrations are available at the client level, meaning you can consolidate all your customer’s security data within one platform so you can maintain full attack surface visibility and effectively manage their exposures.
Replace repetitive, manual tasks with automated, rule-based workflows triggered by events, such as a new critical finding emerging. Automatically create a Jira ticket for your customers, send an email alert, post to a Slack channel, auto-assign the finding, and more. This enables you to deliver a more customized experience that is automated for each customer’s preferences, while also speeding mobilization and providing them greater value with real-time updates.
PlexTrac’s risk scoring engine offers fully configurable equations that may be tailored to customers’ unique business needs and adapt as they grow. Leverage one equation for all customers or tailor different equations for each. By automatically calculating a context-based risk score, you can automate the entire workflow and deliver prioritized remediation to your clients by identifying the issues with the highest business impact. This is accomplished by leveraging asset and finding metadata—such as asset criticality, business context, active exploits, custom tags and more—and applying them as variables within the equations so they are weighted appropriately. Start with PlexTrac’s out-of-the-box equations or refine your own over time to include additional variables as prioritization strategies and processes evolve.
Prioritize remediation efforts for your customers by delivering focused results that clearly identify the highest-impact issues to address. By leveraging business context into the way you score risk—such as asset criticality, business context, active exploits, custom tags and more—you are helping your customers cut through the noise by identifying their most impactful risks based on the variables most important to their business, industry, and risk appetite.
Yes, client-level Jira and ServiceNow integrations are available for remediation tracking. You can automatically create tickets for findings manually created or ingested via tool integrations in PlexTrac so customers can immediately take action on issues as they are discovered. Updates are bi-directionally synced between systems to further streamline collaboration and support retesting and validation workflows. You may also leverage rule-based automated workflows that trigger for events – such as when a new critical finding is discovered – that may tie into existing ticketing solutions.
Demonstrate the value of partnering with your practice for more continuous, ongoing services rather than one-time engagements by providing access to all historical data and real-time updates via PlexTrac’s web-based client portal. This enables clients to access trend analysis over time and dynamically action their data. They may view data from all services in one place to encourage purchase of recurring and add-on services. By integrating with your customers’ existing tech stacks and workflows, you embed your services into their daily operations to boost stickiness and retention. Position yourself as a long-term partner in proactive threat management by offering continuous value with web-based results access, live remediation updates, and trend analysis over time.
PlexTrac enables you to execute repeatable test plans or conduct side-by-side adversary emulation with procedure coverage that can align to your framework of choice. Leverage 500+ pre-built procedures mapped to MITRE ATT&CK, or tailor procedures to build your own custom test plans. This enables you to report against your customers’ framework of choice (e.g., CMMC, NIST), support compliance efforts, standardize procedures across engagements, and clearly communicate what testing has been performed–whether anything was found as a result of the testing or not.
PlexTrac facilitates collaboration by providing a real-time, web-based platform that facilitates better communication and a deeper, more strategic client partnership. This enables the ability to securely access findings, track remediation progress, and communicate directly while keeping everyone aligned throughout engagements.
Demonstrate ROI to your customers by quantifying risk across their entire attack surface so you can show a measurable risk reduction over time. Track remediation progress, show decreased MTTR (mean time to remediation), and highlight trends that show the impact your proactive assessment and validation services are having. PlexTrac’s customizable dashboards and simplified visuals make it easy to communicate the measurable impact of your services, complete with historical data and metrics to clearly illustrate where you started. This will help justify the investment in partnering with your practice and strengthen client relationships.
At PlexTrac, security is always a top concern. All interactions among system components, including AI, are secured through encrypted channels utilizing TLS 1.2— ensuring your data is safe. We also conducted multiple rounds of tests to check for AI-related vulnerabilities, which all came back clear.
For additional information on security protocols, check out our AI security FAQs.
Featured Resources
PlexTrac Package Pricing
Service Provider
Scale service delivery by accelerating pentest reporting and continuously managing threat exposure in a single platform.
Scale pentest reporting services by streamlining the end-to-end workflow—from scoping through to the final end deliverable.
Go beyond pentest reporting and shift to continuous testing to deliver exposure management and prioritized remediation services.
Evolve and scale risk-based service offerings that align with the CTEM framework to show a measurable risk reduction over time.
*Plex AI is available as an add-on to the PlexTrac Essential, Core or Premium Packages. You must be using a cloud-based version of the PlexTrac platform to leverage AI features
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