A Customizable Platform and Collaborative Partner
When Richey May Technology Solutions initiated their search for an automation platform to better handle the data they needed to manage, it became apparent that no one solution met all of their requirements out of the box. However, PlexTrac stood out because of the customization and collaboration possibilities offered. PlexTrac was able to incorporate Richey May Technology Solutions’s needs into a development roadmap — and to deliver on those commitments promptly.
“We evaluated a few other solutions, and there are many other reporting tools that we might have been able to utilize. Really, what it came down to was customizability and the willingness to improve with us,” said Manalo. “PlexTrac beat out all of the other competitors because all of our feature requests were listened to. We were constantly told, ‘how can we make this better?’, ‘how can we help us help you?’, and even ‘let’s gear PlexTrac towards your specific use case.’”